Pizza Hut

Virtually no topping, just pastry and industrial sauce. And far too salty.

Following delivery order #12498897, I was shocked to find my four-cheese pizza overcooked and therefore inedible, and my country-style pizza with bacon undercooked this time. I order regularly and I'm disappointed with this order and the lack of consideration shown to my order. It's a shame I can't post photos because the pizzas were shamefully ugly and tasteless! This is outrageous!

A fantastic, helpful, and friendly team. Delicious pizzas served on time, as promised over the phone. Thank you to the Villebois-Mareuil team.

Unpleasant staff, inedible pizza

Avoid at all costs! The pizzas are pathetic, maybe 180-200 grams for a whole pizza, not even enough to feed a child.

Big thanks to the employees who have to handle all the evening orders on their own. For several nights now, there's only one person managing everything despite a large number of customers. Meanwhile, prices have gone up for smaller quantities, and ingredients have been removed from some pizzas.

I ordered online and then waited an hour for someone to call and cancel my order because it required card payment. As a result, I didn't get to eat...

The worst delivery experience ever! Avoid at all costs!!! Online order #9034066 from 12/19/2025 Estimated delivery 6:55-7:05 PM. 7:30 PM: no pizza. I call. I'm told the driver left 10-15 minutes ago and shouldn't be long. (Travel time: 10 minutes by car, 14 minutes by bike). They say they're short-staffed and therefore the order has been given to Uber Eats. 7:50 PM: still no pizza. I call again. I'm told the pizza is marked as delivered to reception. Except I've been there for 25 minutes. The hotel receptionist confirms that there's nothing and no one has called (I gave the reception number, as I have a foreign number). The driver didn't even try to call when he saw he wasn't in front of a hotel. During the conversation, the delivery driver came back with the order! Cold, of course. So he reordered. I was told it would take 30 minutes. 45 minutes later: still nothing! I called back for the third time. They told me the driver was outside. But he wasn't. The driver had the bright idea to call the hotel reception this time while I was talking to the restaurant. They assured me the driver was in front of the hotel. Their app's geolocation is faulty (I had written down the hotel's name just to be sure). Google Maps: correct geolocation of the address (shown to the driver who didn't believe me). Waze: correct geolocation of the address. Uber Eats app: geolocation 300 meters away, in front of signs indicating where the hotel is. Oh yes, they're short-staffed, so the order was once again given to Uber Eats, even though the person I spoke to said they would deliver it themselves during the second call. Bad faith from everyone I spoke to. The order arrived cold. The appetizers were on top of the drinks, so they looked like they'd just come out of the fridge. They're inedible! They'll end up in the trash. They hung up on me during the last call. Not to mention the 10-minute wait each time before I could speak to someone. Order received more than two hours late, cold, without a word of apology or any compensation. First and last time I order from Pizza Hut Rennes Maginot.

It's ice cream, the people aren't nice.

A 1 hour 20 minute wait for a delivery...

Imagine chickens with plucked feathers, their legs crushed under the weight of their rapidly growing bodies, trampled by their fellow birds. In 2020, Pizza Hut committed to sourcing its chicken meat according to the European Chicken Commitment, with a deadline of 2026. The European Chicken Commitment covers farming conditions (animal growth rate, stocking density, natural light, perches, etc.) as well as slaughter conditions. However, this commitment has now disappeared from the national website, without explanation. Perhaps you could escalate this to the head office...

In 2020, Pizza Hut France committed to complying with the European Chicken Commitment criteria for raising chickens that supply its restaurants. However, no information on progress has been published since, and the page dedicated to this commitment has disappeared from your website. What is the current status of this initiative?

Nice place, very friendly staff and good quality food. 😀